al lavorata1 Answers
chemtooler Staff answered 2 weeks ago
Thanks for taking the time to write us & we appreciate your feedback. We have been using this container and associated cap apparatus (base, screwcap and closure) for a number of years now. As you man be aware, several of our competitors also utilize the same can and cap. There are benefits to the can/cap apparatus, namely:
· The product is tamper proof, as well as, child proof
· This can/cap style has eliminated leakage and potential evaporation over the course of time, which were occasionally issues with the previous can/cap design
· The can is stronger because it has only one seam, as opposed to three - this presents fewer chances for leakage along seam lines
On the other hand, there have been complaints over the past several years - as there were with the previous can/cap. Please know that we do communicate regularly with our supplier and have thoroughly discussed the "shortcomings" that we have detected in the cap design. In fact, in working with the cap supplier, we have been able to make some improvements to the design. Unfortunately, there are very tight limits on what the supplier can do, or is willing to do, in terms of modification (primarily due to their tooling costs and dimensions of the opening). Another complicating factor is that there are only a couple of companies that manufacture a cap apparatus that is compatible with the domed can, which obviously limits our ability to force change. We will continue to provide this type of feedback to the supplier, and hopefully there will be other companies that join us with similar feedback.
Thank you again for taking the time to write us.
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